Three stages are available for customer in Netsuite
- Lead
- Prospect
- Customer
1)Lead :This record has all the information needed to convert a lead into a customer. Leads have no estimates, opportunities or transactions associated with them. If an estimate or opportunity is created for a lead, the lead becomes a prospect. If you create a sales transaction for a lead, the lead becomes a customer.
2)Prospect: This record has all the information needed to convert a prospect into a customer. Prospects have no sales orders, invoices, cash sales or other sales transactions associated with them. They can have opportunities and estimates associated with them, however If a sales transaction is created for a prospect, the prospect becomes a customer.
3)Customer: A qualified prospect, who has placed an order.lets you track all the information on your current customers.