Go to Customization> Workflows> List.
- To schedule the dunning evaluation workflow for customers, click the Customer Dunning WF
Scheduler workflow.
To schedule the dunning evaluation workflow for invoices, click the Invoice Dunning WF Scheduler
workflow.
To schedule the dunning evaluation workflow for invoice groups, click the Invoice Group Dunning
WF Scheduler workflow. - Click on More option, and select Make Copy.
- Click Edit.
- Enter a new name for the workflow.
- Under Initiation, choose Scheduled.
- In the Saved Search field, select the saved search on which to run the workflow.
The saved search provided by the Dunning Letters SuiteApp is selected by default. This predefined
saved search contains a list of customers of invoices that have been assigned a dunning
procedure. You can use your own saved search, but you must make sure that your saved search
does not have any customer, invoice or invoice group that does not have a dunning procedure. - Make sure that the Repeat box is checked, otherwise the workflow will run for only one time.
- In the Frequency field, select the frequency with which you want the workflow to run. After
selecting a frequency, you must define a start date, end date, execution time, and additional
schedule details.
For more information about workflow scheduling options, see the help topic Initiating a Workflow
on a Schedule. - After defining the schedule, if you are ready to run the workflow, set the Release Status field to
Released. - Save.