This field is available in Item record when the Software verticals renewals Suite App is installed in the account.
Quantity Type defines the item’s units. It also affects the renewal behavior of an item. The Quantity Type must match the selected Item Category for the item. An incorrect combination may cause unprocessed renewals for the item.
The following quantity types are available:
■ Product License – This refers to core licensed items. You should have at least one product set up in your account per product line. A product license creates a Product and an Install Base record to represent a new sale. A follow-on sale creates an Install Base record tied to the existing Product record. Product License quantity type is used for items under the following item categories:
□ License – Perpetual
□ License – Term
□ Services
■ Module License – This refers to add-on items related to products. A module license cannot exist without a corresponding Product, and should not be sold this way. Module License quantity type is used for items under the following categories:
□ License – Perpetual
□ License – Term
□ Services
■ M/S Entitlement – This quantity type is used for items with item category of maintenance or support. Maintenance and support items require start and end dates that are a key part of the renewals automation. If the Require License for M/S Items (Renewal) preference is enabled, transactions with an M/S item must also have an item with a license quantity type for it to be processed for renewal.
■ User License – Production, User License – Other – This represents the seats sold for the products and modules within the product line. Production Users can be differentiated from Other Users for reporting purposes. User License quantity type is used for items under the following item categories:
□ License – Term
□ Training
■ CPU License – This refers to the number of Central Processing Units or CPU Cores that are licensed to the customer. CPU License quantity type is used for items under the following item categories:
□ Hardware
□ License – Term
■ Other – This quantity type can be used for any item that does not fit in any of the preceding quantity types.
Quantity Type field in Item Record
