If you are unable to apply a custom field in the forms in NetSuite, here are some troubleshooting steps you can follow:
- Check if the custom field is enabled: Make sure that the custom field you are trying to apply is enabled in NetSuite. You can check this by going to Customization > Lists, Records & Fields > Custom Fields > [Select the custom field name] > Edit. Make sure the “Available for Forms” checkbox is selected.
- Verify the form settings: Check the form settings to make sure the custom field is included in the form. You can do this by going to Customization > Forms > [Select the form name] > Edit. Check the “Screen Fields” and “Entry Fields” tabs to see if the custom field is listed and included in the form.
- Check the access permissions: Make sure that the user trying to apply the custom field has access to the custom field and the form. You can check this by going to Setup > Users/Roles > Manage Users > [Select the user name] > Access > Permissions. Make sure the user has access to the custom field and the form.
- Clear the cache: Clearing the cache can sometimes resolve issues with custom fields not appearing in forms. You can do this by going to Setup > Users/Roles > Reset Cache.
- Disable any conflicting customization: If you have any other customization that conflicts with the custom field, it may cause issues in applying the custom field to the forms. Disable any conflicting customization temporarily and see if it resolves the issue.