Scenario
Upon saving a transaction (Cash Sale, Sales Order, etc.), an unexpected error is received. Error details are showing: “Transaction subsidiary XXX is not valid for item -Not Taxable-. Please choose a different item.”
Solution
I. Adjust the Subsidiary setup for Item
- Navigate to Setup > Accounting > Tax Codes
- Click Edit next to -Not Taxable- tax code
- Subsidiaries: Select additional Subsidiary of the transaction
or Include Children: Enter Checkmark - Click Save
II. Use a different Tax Code
- Click Edit on the transaction where receiving the error
- Tax Code: Select different Tax Code
- Click Save