We can use rejection reason suitelet page in the workflow to add why the approver rejected the request . Suitelet script is deployed and use the Go to Page action in the workflow to open the custom Page.
/**
* @NApiVersion 2.1
* @NScriptType Suitelet
*/
/*************************************************************************************
***********
* XSEED Education Pte Ltd-IND-NS
*
* XSEED-529 : BOM Revision Approval Workflow
*
*
*************************************************************************************
***********
*
*
* Author: Jobin and Jismi IT Services LLP
*
* Date Created : 21-September-2023
*
* Description: The script help to open a suitelet page and user can enter reason for rejection.
*
* REVISION HISTORY
*
* @version 1.0 XSEED-529 : 21-September-2023 : Created the initial build by JJ0125
*
*
*************************************************************************************
**********/
define(['N/record', 'N/https', 'N/ui/serverWidget', 'N/redirect'],
(record, https, serverWidget, redirect) => {
let main = {
/****************************************************************************
* CREATE THE ENTRY POINT OF THE SCRIPT.
* FORM WRITE PART IS DONE
* **************************************************************************/
/**
* Defines the Suitelet script trigger point.
* @param {Object} scriptContext
* @param {ServerRequest} scriptContext.request - Incoming request
* @param {ServerResponse} scriptContext.response - Suitelet response
* @since 2015.2
*/
onRequest: function (scriptContext) {
var form = main.custFormFunction(scriptContext);
scriptContext.response.writePage(form);
},
/****************************************************************************
* CREATE THE FORM.
* SETIING VALUES TO FORM.
* SETTING VALUE IN TO RECORD.
* REDIRECT THE FORM.
* FORM WRITE PART IS DONE
* **************************************************************************/
custFormFunction: function (scriptContext) {
let url = scriptContext.request.headers.referer
log.debug("url", scriptContext.request.headers.referer)
let bomRevId = main.getParameterByName('id', url);
log.debug("bomRevId", bomRevId)
let form = serverWidget.createForm({ title: 'BOM REVISION REJECTION FORM', hideNavBar: false });
form.addFieldGroup({ id: 'enterReason', label: 'ENTER THE REASON FOR REJECTION' });
let rejectReason = form.addField({
id: 'custpage_reject_reason',
type: serverWidget.FieldType.TEXTAREA,
label: 'Enter the reason',
container: 'enterReason'
})
rejectReason.isMandatory = true;
rejectReason.updateDisplaySize({ height: 3, width: 50 });
let bomRevisionVal = form.addField({
id: 'custpage_est_id',
type: serverWidget.FieldType.TEXT,
label: 'TXT',
container: 'enterReason'
})
bomRevisionVal.updateDisplayType({ displayType: serverWidget.FieldDisplayType.HIDDEN });
bomRevisionVal.defaultValue = bomRevId;
form.addSubmitButton({ label: 'SUBMIT' });
if (scriptContext.request.method == 'POST') {
let rejReason = scriptContext.request.parameters.custpage_reject_reason;
log.debug("rejReason", rejReason);
let bomRecIdVal = scriptContext.request.parameters.custpage_est_id;
log.debug("bomRecIdVal", bomRecIdVal);
let bomRevision = record.load({
type: record.Type.BOM_REVISION,
id: bomRecIdVal,
isDynamic: true
});
// Set the new description
bomRevision.setValue({
fieldId: 'custrecord_jj_rejection_reason_xseed529', // Replace with the actual field ID
value: rejReason
});
bomRevision.save();
redirect.toRecord({
type: record.Type.BOM_REVISION,
id: bomRecIdVal
});
}
return form;
},
/****************************************************************************
* FUNCTION FOR GET RECORD ID FROM SCRIPT CONTECT URL.
* **************************************************************************/
getParameterByName: function (name, url) {
if (!url)
return false;
name = name.replace(/[\[\]]/g, "\\$&");
let regex = new RegExp("[?&]" + name + "(=([^&#]*)|&|#|$)"),
results = regex
.exec(url);
if (!results)
return null;
if (!results[2])
return ' ';
return decodeURIComponent(results[2].replace(/\+/g, " "));
}
}
/****************************************************************************
* FUNCTION FOR TRY CATCH.
* **************************************************************************/
for (let key in main) {
if (typeof main[key] === 'function') {
main[key] = trycatch(main[key], key);
}
};
function trycatch(myfunction, key) {
return function () {
try {
return myfunction.apply(this, arguments);
} catch (e) {
log.error("ERROR in " + key, e);
}
}
};
return main;
});