- Create an Item with a Payment type
- Navigate to Lists > Accounting > Items > New
- Select Payment
- Item Name: Enter Item Name
- Click Accounting
- Select Account
- Account: Select Accounts ReceivableNote: This must be the same A/R account used by the Credit Memo created.
- Populate other mandatory fields.
- Click Save
- Create a Credit Memo
- In the Cash Sale transaction, after all items were entered (or derived from its related Sales Order), add the Item created from Step 1 and enter the corresponding credits to be applied. Make sure to add a negative sign before the amount to mark this as a reduction to the total balance.
- Associate the Credit Memo against the Cash Sale.
- Navigate to Transactions > Customers > Accept Customer Payments
- Customer: Select Customer
- Click Apply
- Click Invoices
- Select the Cash Sale created
- Click Credits
- Select the Credit Memo created
- Click Save