Apply Credit memo to Cash sale

  1. Create an Item with a Payment type
    1. Navigate to Lists > Accounting > Items > New
    2. Select Payment
    3. Item Name: Enter Item Name
    4. Click Accounting
    5. Select Account
      • Account: Select Accounts ReceivableNote: This must be the same A/R account used by the Credit Memo created.
    6. Populate other mandatory fields.
    7.  Click Save
  2. Create a Credit Memo
  3. In the Cash Sale transaction, after all items were entered (or derived from its related Sales Order), add the Item created from Step 1 and enter the corresponding credits to be applied. Make sure to add a negative sign before the amount to mark this as a reduction to the total balance.
  4. Associate the Credit Memo against the Cash Sale.
    1. Navigate to Transactions > Customers > Accept Customer Payments
    2. Customer: Select Customer
    3. Click Apply
    4. Click Invoices
    5. Select the Cash Sale created
    6. Click Credits
    7. Select the Credit Memo created
    8. Click Save

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