Bar Codes and Item Labels

The Bar Coding and Item Labels feature automatically generates a bar code for each item based on the Item Name/Number, or Stock Keeping Unit (SKU), on the item record. Item bar codes are generated based on the contents of the Item Name/Number field in an item record. Most bar codes use a number or alphanumeric… Continue reading Bar Codes and Item Labels

How to Turn off the Return Form on Packing Slips

By default the returns form prints on the bottom of the packing slips. To turn off the Return Form so it no longer displays on Packing Slips: 1. Go to the Setup tab. 2. Click Company. 3. Select Printing, Fax & Email Preferences. 4. Click Printing sub tab. 5. Under the Transactions heading, untick Print Return Form with Packing Slip. 6. Click Save.

Fulfill Orders > Filtering Specific Location But Showing Different

Scenario: – Sales Order # 1 is created with location equal to “Location 1” on the body level.– Sales Order # 1 have “Location 2” on the line item level. This is due to the preferred location of the item– User navigates to Transaction > Sales > Fulfill Orders and set Bulk Fulfill From Location… Continue reading Fulfill Orders > Filtering Specific Location But Showing Different

Payments

Within the Payments drop down, you can set up your bank account details to enable you to process bulk payments and ABA files for EFT uploads. After going through the initial Trial Wizard, you will be set up with default bank details in this screen. 1. Go to the Payments dropdown. 2. Click Setup. 3. Select Bank Details. 4.… Continue reading Payments

Packing Slip That Has Not Been Printed Not Showing on Print Packing Slip Page

Please follow the instructions below: Navigate to Setup > Accounting > Accounting Preferences > Order Management tab > Fulfillment section > “Limit Status on Packing Slip Queue”  This preference controls whether the Sales Order will show or not in the print queue for Packing Slip based on its Fulfillment stage. Please see below scenarios if Allow Reprinting box = unchecked: 1. Limit Status on Packing Slip Queue… Continue reading Packing Slip That Has Not Been Printed Not Showing on Print Packing Slip Page

Marking Orders Shipped

The Pick, Pack, and Ship feature gives your warehouse and shipping departments separate processes for each step to fulfill orders. After you have marked items on order as picked and packed, they need to be marked shipped to the destination. To mark orders shipped: Go to Transactions > Order Management > Mark Orders Shipped (Administrator). Optionally, filter… Continue reading Marking Orders Shipped

Fulfill Sales Order > Error: “The Kit Definition has been Changed”

Customer cannot fulfil an order because they are getting an error that says: “The kit definition has been changed. Please use the Update Orders Kit Members with Current Kit Members Mass Update in order to fulfil this order.” Solution 1. Perform Mass Update  Lists > Mass Update > Mass Updates > Special Transaction Updates > Update Orders… Continue reading Fulfill Sales Order > Error: “The Kit Definition has been Changed”

Add Tracking number on Item Fulfillment email for Non-integrated Shipping

When using shipping items with non-integrated shipping labels and the following is set in Setup > Accounting > Accounting Preferences > Order Management tab, the fulfillment confirmation email may contain a link that directs to USPS/FedEx website but most of the time, if the customer doesn’t have integrated shipping, the link returns an error message. To remove the error on the Item Fulfillment… Continue reading Add Tracking number on Item Fulfillment email for Non-integrated Shipping

PGP005 eWAY / eWAY Rapid Error

Scenario User experiences PGP005 error when using the eWAY payment processing profile Solution PGP005 error means that user has entered incorrect eWAY credentials in NetSuite.  This error is thrown by the Payment Gateway Bundle and is not an eWAY error. Different approaches to resolve error: 1. Re-enter eWAY credentials in NetSuite; or 2. Generate new eWAY… Continue reading PGP005 eWAY / eWAY Rapid Error

Record a Bounced Check

User would like to record a bounced check in NetSuite. At first, a journal entry needs to be created with the customer’s name so that the transaction can be cleared to the original payment made by the customer. Then the original payment needs to be unapplied so that the Invoice record has the status Open… Continue reading Record a Bounced Check