Formula To Get Item Child Name Only

Use the below formula to return only the item child name in a saved search. REGEXP_REPLACE(REGEXP_SUBSTR({name},’: [^:]+*$’),’: ‘,”) For example without the formula a parent : child item will display as: Parent Item Name : Child Item Name Using the formula only Child Item Name will display.

Resolve Error: “Invalid PDF layout. Please contact Administrator” When Printing Picking Ticket

There are instances when a user is getting an error “Invalid PDF layout. Please contact Administrator” when printing Picking Ticket. A possible cause for this is that there is no Picking Ticket Template set as Preferred for printing. Navigate to Customization > Forms > Transaction Forms Check the Preferred checkbox for the Standard Picking Ticket Click SubmitNote: Setting the Standard Picking Ticket as… Continue reading Resolve Error: “Invalid PDF layout. Please contact Administrator” When Printing Picking Ticket

Remove Standard Elements in a Basic PDF Layout

User wants to remove the elements of Standard Fields when using Basic Printing Type. Navigate to Customization > Forms > Transaction Form PDF Layouts Click Customize or Edit beside the template to modify In the editor, choose the element for the Standard Field in the Selected Element drop down field Under Element Size section, set the Width and Height fields to 0 Click Save

Display applied customer credits when printing sales orders.

Implement a workaround, that would store the sum of the amount on a custom field. Then, expose the custom field on the Advanced PDF.  Create a saved search to generate the sum of the customer deposit Navigate to List > Search > Saved Searches > New Create the Saved Search with the following settings Under… Continue reading Display applied customer credits when printing sales orders.

Search to view Customers with no Sales Activity in the past 18 months

Search to view Customers with no Sales Activity in the past 18 monthsNavigate to Reports > Saved Search > All Saved Searches > New > Customer1. Check mark Use Expressions = True2. Criteria : Standard subtab :a. Filter is Date of Last Sale .. is Before 18 months agob. Filter is Date of Last Sale .. is Empty… Continue reading Search to view Customers with no Sales Activity in the past 18 months

Payment File Administration (PFA) Stuck in Queued Status

There are instances where users have their Payment File Administration (PFA) stuck in Queued status and it usually happens when it is their first time to process PFA’s.In order to re-trigger the Setup, Edit and Save the Electronic Payment Preferences without doing any changes. In case the PFA is still stuck in queued status, follow… Continue reading Payment File Administration (PFA) Stuck in Queued Status