Author: Rose Wadakken

Scenario There are instances when an Approval Workflow is Copied from Sandbox into Production and it causes a SuiteScript Error in opening existing Sales Order records. The Workflow may function well in Sandbox but is not behaving as expected in the Production. Solution Navigate to Lists > Mass Update > Mass Updates Click Workflow Click Cancel Workflow from Sandbox Click Save Navigate to Lists > Mass Update > Saved Mass… Continue reading Error Encountered When a Workflow was Copied from Sandbox to Production

Changes are not reflecting when Creating or Editing a Workflow State Name. Solution An account’s current language preference is one of the reasons why the changes in Workflow State Names are not reflecting when created/edited. Ensure to double check the account’s user’s language preference to avoid this issue: By clearing out the Translation fields in… Continue reading Workflow State Names Does Not Reflect Changes in View Mode

User created a Custom Body Field which has type of Document.  Then disabled the field via Workflow or Script but it is still possible to edit and upload a document. Solution The reason why this is still possible is that NetSuite Standard custom buttons applied outside the field keep their main functionality.In this case, these are… Continue reading Document Field Is Possible to Edit and Upload After Being Disabled

User wants to create a Scheduled Email Alert for Approved Vendor Bills Saved Search to have links that will route to the associated Vendor Bill. Saved Search has the following details: 1. On the Criteria tab > Standard subtab: Type = is Bill Main Line = is true System Notes : Field = is Document Status System Notes : Type = is Change System Notes : Old Value… Continue reading Saved Search for Approved Vendor Bills with Scheduled Email Alert That Has A Hyperlink/Button Linked to the Vendor Bill Records

User wants to create a Saved Search for Journal Entries which have a Reject/Approve Button and Status Pending Approval for a Specific Approver Note: This is applicable only if there is a running workflow for their Journal Entry Record which have an Approve/Reject button Solution Navigate to Lists > Search > Saved Searches > New Click Transaction Search… Continue reading Create Saved Search for Journal Entries With Reject/Approve Button and Status Pending Approval

User is trying to override the Order Status to Closed using workflow, it returns the error “Invalid orderstatus reference key H”. Transactions can be set the Order Status to Closed only if all Items on the Order are also Closed. Below is a sample of workflow that sets the Order Status to Closed after clicking… Continue reading Resolve Error: “Invalid orderstatus reference key H.” When Changing Order Status Using Workflow

The customer trying to save the Weekly Time entries but it getting an Error: Please enter values for memo, payroll item. Solution Navigate to Transactions > Employees > Weekly Timesheet Select Customer: Project and populate time Click Save Error: Please enter values for memo, payroll item. Navigate to Customization > Forms > Entry Forms > Edit Customer’s Custom Forms Customer’s Custom Forms > Preferred = True Click Submit Navigate back to Transactions > Employees > Weekly Timesheet Select Customer: Project and populate time Click Save

The user is receiving an unexpected error when printing a Journal Entry.  Solution To resolve this problem, please follow the steps below: Using Administrator Role Navigate to Customization > Forms > Advanced PDF/HTML templates Standard Journal Entry PDF/HTML Template: Click Customize Click Save without changing anythingNote: In the List of forms should appear Custom Journal Entry PDF/HTML Template Navigate to Transactions > Financial > Make Journal Entries (Custom Role) Click Edit on the… Continue reading Resolved Unexpected Error in Printing Journal Entry

This proposal covers to integrate NetSuite with an online form submission process to capture customer information and create corresponding records. The integration will facilitate the automatic conversion of the form to a PDF, attachment of the PDF to the NetSuite record, and email communication with the customer for Toolfetch LLC-USA. This proposal also covers the… Continue reading Proposal For NetSuite Integration for Customer Record Creation and Form Attachment

Show the Expense Report as a Related Record on the Project Record. Solution Create a Custom Transaction Body Field Navigate to Customization > Lists, Records & Fields > Transaction Body Fields > New Label: Input Related Project Type: Select List/Record List/Record: Select Project Click Save Customize the Expense Report Form Navigate to Transactions > Employees > Enter Expense Reports  Hover over Customize > click Customize Form  Click Move Elements Between Subtabs button … Continue reading Expense Report as Related Record on Project Record