Author: Aranya T R

Add “supplier name” under “COMPANY” in Case form

Description In the case form, can we add “supplier name” under “COMPANY” currently we can only select a customer and would like to use the case for issues with both. Solution Cases track the issues reported by your customers and the responses your support representatives give. Cases are created when your customers report problems, ask… Continue reading Add “supplier name” under “COMPANY” in Case form

Process the Settlement Flow Error in Celigo

Issue When we run the Celigo Settlement flow, there occurs an error which shows a settlement_order_not_found with message “NetSuite transaction could not be found. Settlement details: Settlement Id# 15460107661, Amazon AFN Order# 114-8511691-4140214.” Solution In this case, we need to copy the Amazon AFN Order# from the error list and need to import that id… Continue reading Process the Settlement Flow Error in Celigo

Accessing Assembly Items via SuiteQL

Description We can fetch some of the beta record fields using SuiteQL in postman. Here Assembly Item is an example for beta record. Solution We can only fetch the following fields of Assembly item record using SuiteQL Assembly Bills of materials Can be master Master default To use SuiteQL, we need to be careful of… Continue reading Accessing Assembly Items via SuiteQL

Error while fetching Assembly Items via REST API

Issue when we try to fetch the assembly items via REST API, it returns a forbidden error with detail as “The assembly item record is only available as a beta record”. Solution 1 We cannot fetch all records via REST API as some of the records are beta for REST API. In order to fetch… Continue reading Error while fetching Assembly Items via REST API

Add Custom Action to New Role

Description There is custom action for us called “VERIFY SO”. Currently this action is allocated to “WAREHOUSE” role only. Can you please make this custom action available to WMS MOBILE OPERATOR role? Solution We have checked the WMS Mobile Operator role in the roles list and identified that it used the center type “WMS”. So… Continue reading Add Custom Action to New Role

Customize a new role and test it from Postman

Description Generate a new token with the customized permissions and test it by using postman. Solution Customized a new role that uses Classic center and assigned limitd permissions as your requirement. In the permissions -> setup, should add the following to generate access token and web services. Then assign this role to the corresponding employee… Continue reading Customize a new role and test it from Postman

EntityOrRoleDisabled Error

Issue When testing the program that calls the SuiteTalk API, it is returning an error: EntityOrRoleDisabled. Solution Navigate to Setup > Company > Enable Features. Under SuiteCloud tab, Manage Authentication section Mark TOKEN-BASED AUTHENTICATION checkbox Click Save Navigate to Setup > Users/Roles > Manage Roles Edit the role you want to modify Click the Setup subtab  Select SOAP Web Services from Permissions dropdown Click Add Click Save Navigate to Setup > Users/Roles > Access Tokens > New Select Application Name Select User Select Role Enter Token Name Click Save