Author: Delna Domini

 The Payment Automation SuiteApp does not support payment amendments. You can request a payment reversal with HSBC within 5 days post settlement. To do so, Contact NetSuite Customer Support. Then, a member of the HSBC Platforms Service Support will contact you regarding your request. HSBC will contact the beneficiary bank to request they return the… Continue reading How to amend, reverse, or delete a ACH Payment.

Yes, the customers can re-activate the service at any time. To enable the Payment Method Optimization Service: Go to SuiteBanking > Payment Automation > Dashboard. On the left pane in the Set Up section, click Payment Optimization. Click Sign Up.

NetSuite provides an auto suggest function for lists, including  multi-select lists. As user types three letters or more, a list of suggested matching records displays. User can select from this list to quickly populate the field. To enable this preference: 1. Navigate to Home > Set Preferences. 2. Under Analytics tab, mark the Popup Auto Suggest checkbox under Search section. 3. Click Save.… Continue reading Enable Auto Suggest

By design, the “Automatically Email Drop Ship P.O.s” option found under Setup > Accounting > Accounting Preferences will take effect on all vendors as long as the vendor has an e-mail address specified in their vendor record. This means that, if this option is enabled, e-mail will still be sent to the vendor even if “Send Transaction via Email” option in… Continue reading Send Automatic Emails for Drop Shipment causes Error: Please specify an email address to send to

-Navigate to Reports>Saved Searches>All Saved Searches>New -Select Search Type = Transaction -Enter the desired title of the Search under the Search Title field -Navigate to Criteria tab>Standard subtab>Filter column and add the following filters: a. Type = is Assembly Build b. Main Line = is true c. Amount (Transaction Total) = is 0.00 -Navigate to Results tab>Columns subtab>Field column and add the following: a. Date b. Type c. Number d. Item e. Amount -Navigate to Available Filters tab>Filter column and add the field: Date then mark the box under the Show… Continue reading List of Assembly Build Transactions with No Rolled Up Cost From the Components to The Primary Assembly Item (No GL Impact)

1. Navigate to Setup > Customization > Center Categories.2. Edit the Payment Processing for both Accounting Center and Classic Center.3. On the Custom Center Category page > Link portlet, user may add or remove links according to the needs of the business.4. Hit Save. Note: The system may take some time to apply changes. Certain browsers require clear cache to show the changes made.

The name of the Print on Check As field is shown differently on the Vendor Saved Search. To add this field on the search results, users should select Print As field instead.

NetSuite provides an auto suggest function for lists, including  multi-select lists. As user types three letters or more, a list of suggested matching records displays. User can select from this list to quickly populate the field. To enable this preference: 1. Navigate to Home > Set Preferences. 2. Under Analytics tab, mark the Popup Auto Suggest checkbox under Search section. 3. Click Save.

1. Navigate to Setup > Customization > Center Categories.2. Edit the Payment Processing for both Accounting Center and Classic Center.3. On the Custom Center Category page > Link portlet, user may add or remove links according to the needs of the business.4. Hit Save. Note: The system may take some time to apply changes. Certain browsers require clear cache to show the changes made.

Notice: “Your access to [companyname] has been deactivated. Please contact the company’s administrator to re-activate your access” is received on login from IDP platform to NetSuite. What to Check: Verify if user has an active employee record (List > Employees > Employees) by checking the status on the employee record. Status should be “Active”. Verify if… Continue reading User is getting a SAML error: “Your access has been deactivated on SAML SSO login even when user is active and has access”