Author: Delna Domini

Scenario: Customer would like to change the description that prints for the Tax Total in their Sales Order where for US Customers it shows a different label added instead of showing Tax Total on the PDF layout Steps to Reproduce:1. Open Sales Order Record (Transactions > Sales > Enter Sales Orders > List).2. Click Print.3. Tax Total label shows a… Continue reading Transaction PDF Layout> Change Tax Total label that shows on the printed form

The error message means that the account used for the vendor credits having an Internal ID:XX is marked inactive. To verify: 1. Navigate to Lists > Accounting > Accounts 2. Check the Show Inactives box located at the footer 3. Look for the account with the Internal ID of XX.Note: Either uncheck the Inactive box of the account or assign an active account.

Creating CSV file for import 1. Navigate to Reports > Saved Searches > All Saved Searches > New > Customer.2. Populate Search Title.3. In Criteria subtab add selection criteria for Customers to be updated.4. In Results subtab add new field: Partner.5. Save & Run.6. Click Export – CSV > Export – Microsoft Excel button and save the file.7. Now open the file in Excel and edit it:   a. Update Partner column on those rows that should be updated in… Continue reading Adding Partners to Customer Records via CSV Import

Scenario: •        Save / approve transaction (i.e. Vendor Bill, Invoice, SalesOrder, Credit Memo, Cash Sale, Expense Report) •        Error: The currency on the transaction,xxxx is different from yyyy, the currency of the entity, zzzz on thistransaction Example: The currency on the transaction, GBP isdifferent from USD, the currency of the entity, {Employee Name} on thistransaction.” Findings: •        The error is derived… Continue reading Save / approve transaction (Bill, Cash Sales, Sales Order, Expense Report) > Error: The currency on the transaction, xxxx is different from yyyy, the currency of the entity, zzzz on this transaction

This means that there are restrictions set in the Script: customdeploy_vat_ui. 1. Navigate to Customization > Scripting > Script Deployments 2. In the FILTERS section set Type = Suitelet 3. Locate – customdeploy_vat_ui 4. Edit > Go to Audience tab > Remove restrictions e.g. Department. It is possible that the Department selected in this script, is not the Department set in the Employee Record… Continue reading Administrator Receives: ‘You do not have privileges to view this page’ Warning When Running the Tax Report (International)

When PayPal Express Checkout is enabled in NetSuite account, a new customer record is created each time the shopper uses express checkout. When PayPal is integrated without Express Checkout, the same customer record is used upon log-in regardless of what PayPal email login was used after clicking on the Pay with PayPal button.

Once an Avatax tax code is used in a transaction, it can no longer be changed in the transaction because it is locked to the tax code since there is a document on the admin console reflecting the transaction. To further explain: 1. When a transaction is first created using Avatax Tax Item, Avatax computes… Continue reading Override Avatax in NetSuite

To allow non-administrator users to setup or edit tax codes and tax groups, the Administrator must add the Tax Items permission by following the steps below. 1. Navigate to Setup > Users/Roles > Manage Roles.2. Edit the role.3. Permissions > Lists > add Tax Items with at least Edit access level.4. Click on Save.

Check the USPS setup in Setup > Accounting > Shipping. Take note of the location set in the USPS Account. Navigate  to Setup > Company > Locations. Click Edit on the location specified in the USPS Account setup. On the Address subtab, specify a First Name and Last Name in the Attention field. Click Save.

USPS real-time rates through Endicia is lower than what is calculated in USPS website because Endicia offers discounted Delivery Confirmation, Signature Confirmation® and low-cost insurance fee (http://www.usps.com/onlinepostage/welcome.htm). Notes: The insurance quoted through the NetSuite integration is not the same as what is provided in the USPS website. The insurance is being provided by a third party… Continue reading NetSuite generates lower USPS real-time rates than what is calculated in USPS website – www.usps.gov.