Author: Remya Krishnan

Go to Commerce > Content Management > Catalog & Categories > Commerce Categories. Click Edit on the category record you want to update. Click Customer Segments. Click the Customer Segments dropdown list and choose one or more customer segments to associate with the category. Only previously defined customer segments are available. Enter your translations in the fields on the line of… Continue reading To assign a commerce category to a customer segment

Description : There are cases where the Sandbox Site Builder Web Store Categories will redirect to the live website when clicked. Solution Navigate to Commerce > Websites > Website List Click Edit next to the desired website ClickAppearance subtab Click Web Site Theme drop down menu and change to any default NetSuite Theme , Example: Basic : Clean Lines Test site to… Continue reading Resolve Sandbox Site Builder Web Store Categories Redirecting to Live Site when Clicked

Description: There are instances that the Users would want to create a Saved Search that includes Items that are displayed on the Web Store but are currently not associated with any Commerce Categories.Solution1. Navigate to Reports > Saved Searches > All Saved Searches > New2.Click Item3.Click Criteria4.Click Standard5.Filter: a. Select Display in Web Store b. Display in Web Store: Toggle Yes c. Click Set d. Select Commerce Category e.… Continue reading Create a Saved Search that Lists Items Displayed in Web Store that are not Associated to Commerce Categories

Description : User would like to add a promotion to an existing Sales Order but promo code is not being accepted. Promotion is still being accepted for similar newer Sales Orders. Solution 1.Navigate to Lists > Marketing > Promotions 2.<Promotion to apply: Click Edit 3.Scheduling:Note: Sales Order’s creation date should be within the Promotion Code’s start and end date. Update Start Date and End Date 4.Click Save

Description : User is trying to delete a promotion but is getting an error “This record cannot be deleted because it has dependent records”. One of the reasons is that the promotion record was already used on a transaction like Sales Order or Invoice. To delete the promotion, the promotion code has to be removed… Continue reading Unable to Delete Promotion Code

Description : The steps below will create a search that will track how many times registered customers placed items in their shopping carts but did not complete checkout. This method applicable mainly for Site Builder Solution Navigate to Lists > Search > Saved Searches > New  Click the Shopping Cart link At the Criteria tab,  add the SubTotal filter and set it to “Not empty” or “Greater than 0” At… Continue reading Custom Search that Tracks Shopping Cart Abandonment of Registered Web Store Customers

Description : To disable Cart Abandonment Email that comes from a Saved Search, perform the steps below: Find the Saved Search for the Cart Abandonment email under Reports > Saved Searches > All Saved Searches a. To make sure which saved search to edit, get a copy of the Cart Abandonment email’s Internet headers by: Open the received Cart Abandonment email On… Continue reading Disable Cart Abandonment Email coming from a Saved Search

Description : The number of active promotions that can have the , This promotion can be automatically applied box checked is limited to 30 for a specific date range per location. This limitation is enforced when you create or edit a promotion record. You cannot save a promotion if it exceeds this limit. To save… Continue reading Auto-Apply Promotions Limits

Description: We can add permissions to a NetSuite custom role to enable users to set up personalized catalog views. The following permissions are needed: Customer Segments Manager – Required for setting up personalized catalog views.Without this permission, users cannot access the Customer Segments Manager or set up any personalized catalog views. However, they can view which… Continue reading Customer Segments Manager Permission for an Existing Role.