Author: Gopinath Matcharaja

Scenario Navigate toLists > Accounting > Items Click Edit Click Web Store Click Associated Images Click an imageError: “Permission Violation: You need a high level of the ‘Lists -> Documents and Files’ permission to access this page. Please contact your administrator.”Note:Custom role has the following permissions: Lists > Documents and Files: View or Edit access Lists > Items: Full Solution Login to Administrator Role Navigate to Setup > Users/Roles > Manage Roles Custom… Continue reading Resolve Error: “You Need a Higher Level of the ‘Lists -> Documents and Files’ Permission to Access This Page” on Accessing Associated Images

Due to the deprecation of the CRMSDK template type as of the 2016.2 version of NetSuite, some users may get this error – “SSS_UNSUPPORTED_TEMPLATE_TYPE_USE_A_SCRIPTABLE_TEMPLATE_TYPE_WITH_THE_FUNCTION_NLOBJEMAILMERGER_INSTEAD: Unsupported template type (CRMSDK). Email was not sent. Use a scriptable template type with the function nlobjEmailMerger instead.” Users should first convert the Email Template used from CRMSDK Template to a… Continue reading Resolve Error: “SSS_UNSUPPORTED_TEMPLATE_TYPE_USE_A_SCRIPTABLE_TEMPLATE_TYPE_WITH_THE_FUNCTION_NLOBJEMAILMERGER_INSTEAD”

The Item Badges extension lets you display promotional badges on a product. Item Badges appear on the Product Details and Product Listings pages, as well as in image carousels. You can use these to promote certain products to users by choosing the label, shape, and size of the badge.  Set Up the Extension  To set… Continue reading SC Item Badge Extension

Feature:  The Suite Commerce Custom Fields extension lets you add custom fields to the checkout application and Product Detail Pages of Suite Commerce sites. You can use custom fields to request or provide additional information, such as shipping instructions and item manufacturing details.  Suite Commerce Custom Fields lets you add text, checkbox, and date-type transaction… Continue reading SC Custom Fields Extension

Description: addStepsGroup() is a function that is often used to customize and modify the checkout process by adding new step groups to the checkout flow. Step groups are used to organize the different stages of the checkout process, such as cart review, shipping information, payment, and order confirmation. Now i added a new stepgroup in… Continue reading Add a New Step Group and Step in checkout flow

Features:  The Product Lead Time extension lets you display the estimated wait time for an out-of-stock item to again become available for purchase.   This extension uses NetSuite’s Lead Time feature to calculate the wait time.  Install Product Lead Time Bundle   Navigate to Customization > Suite Bundler > Search and Install bundle  Search for Product Lead… Continue reading SC Product Lead Time Extension

Scenario When user tried to install a bundle, they encounter an error upon clicking Install button. Solution One possible reason is that a Custom Form component has a custom email template. To remove the error, Default Email Template needs to be selected for Email Message Template field. Assigning an Email Template to a Transaction Type You can select which transaction email… Continue reading Resolve Error: “An Unexpected Error Has Occurred…” During Bundle Installation

Scenario All users are encountering an error when navigating to Setup > Users/Roles > Manage Roles. Solution Create a new Role Saved Search Navigate to Lists > Search > Saved Searches > New Click Role Search Title: Enter Name Click Save Get the Role Search ID Navigate to Lists > Search > Saved Searches Click Filters Type: Select Role Quick Sort: Select Newly Created Roles Saved Search: Click View URL: Copy searchid=xxxxNote: Replace xxxx with the actual id of the search.… Continue reading Resolve Error: “An unexpected error has occurred.” on Manage Roles Page

Scenario There is an existing Cases link when creating a Custom Center Category. This link is set for the Cases Center applied to the Support Center roles. The permission error “You do not have permission to perform this operation” will be prompted if the center assigned to the role is not Support Center. If User… Continue reading Resolve Error “You do not have permission to perform this operation” When Accessing the Cases Link from a Custom Center Category

Scenario When creating Return Authorization from Case record using Custom role, it returns “You need a higher permission for custom record type Case Related Records to access this page”. Solution Navigate to Customization > List, Records & Fields > Record Types Record Types: Click Case Related Records Access Type: Select Use Permission List Click Permissions Role: Select Custom RoleNote: Select the Custom Role that is having the error… Continue reading Resolve Error: “You Need a Higher Permission for Custom Record Type Case Related Records to Access This Page” When Creating a Return Authorization