Scenario: When we add a video to the webpage using video tags, iOS devices will not show the thumbnail of the video as they do on Android and desktops. We can use this solution to correct this issue. we need to add a skip time as 0.001s to load the thumbnail image in the source attribute… Continue reading Video thumbnail are not visible in IOS devices
Author: Rajesha Jagadeesh
How to resolve the issue of URL is not navigating to PDP page when we click on image or name of Related items slider in PDP and cart
Some time In specifically iPhone, iPad and android devices the URL will not navigate when click on related items slider or similar sliders we can use this solution to resolve the issue. Solution: Sometime the issue accrued due to not using full URL instead we have used the extended URLs like “/test-item-1” , “/test-item-2” rather… Continue reading How to resolve the issue of URL is not navigating to PDP page when we click on image or name of Related items slider in PDP and cart
Responsive “You may also like” slider on the PDP page
In the PDP page there is already a slider with “You may also like” title but its is not responsive in all the device in some screens some cords will overflow and show empty places at end of the slider, we can use below solution to correct the issues with bx-slider. Modules: “ItemRelations.Related.View” (ItemRelationsRelatedView)
How to prevent customers from placing orders when the customer chooses Alaska or Hawaii states the shipping sates in shipping address.
We can restrict delivery methods in NetSuite by removing states in the delivery method; we can also prevent customers without making any changes in NetSuite only by using extension. JavaScript: Modules: “Wizard.View” (WizardView), “SC.ComponentContainer” (ComponentContainer)
How to resolve the issue of storing the cache in address while updating address from checkout
In some cases, if we update the same address multiple times, the cache is stored for the address, and the shipping cost or delivery method will not update if we update again. We can use the below code to remove the cache from the checkout shipping address section. The address cache is stored due to… Continue reading How to resolve the issue of storing the cache in address while updating address from checkout
How to resolve the issue of shipping costs not updating when Residential address is changed
When a customer changes the residential address value from the address book, based on the address, shipping costs are calculated, but the cost is not updated when the address is changed. We can use this solution in this scenario. Update the saveform function as in here in Address.Edit.View file.
How to resolve “You have not enabled web services feature for your account” error while fetching theme or extension
We might face the above error when we try to fetch extension or theme files from the new NetSuite account. We can use this solution to resolve this issue. Solution: To solve the issue we just have to check the SOAP WEB SERVICES and REST WEB SERVICES check boxses which are available in enable features.… Continue reading How to resolve “You have not enabled web services feature for your account” error while fetching theme or extension
How do we solve the issue of showing ‘The minimum quantity for this item’ error when we try to return an item from the website?
When we buy an items with a minimum quantity and try to return a non-minimum quantity item in the return section of the website, we might face this error. We can use this solution to solve this error. SuiteScript:
How to auto-deny the non-returnable items in the return section of the website based on the returnable field in the item record
We can use this solution to automatically prevent customers from returning non-returnable items from the website based on item records. JavaScript: Entry Point: Template: jj_transaction_line_views_cell_selectable_actionable_navigable.tpl jj_return_authorization.tpl
How to prevent a customer from navigation to checkout from cart when they enter invalid state and zip code in shipping cost estimate section
We can restrict customers from navigating to checkout while entering invalid country and zipcode in cart’s estimate shipping section using this solution. JavaScript: In here, respBody will contain the result of whether the zip code and country are valid or invalid