Scenario:
Customer created a Purchase Order with multiple Items. In Related Records tab there is an Item Receipt and Vendor Bill piad full. The Amount on the Bill is less than the Amount indicated on the Purchase Order. Despite this fact the Purchase Order shows Fully Billed status. There is no make payment button so they can’t pay balance amount.
Reason:
This is a standard behavior of NetSuite. The status of the Purchase Order is dependent on the Quantity of the Item Receipt and its related Vendor Bill. The Amount is irrelevant to determine its status. If the bill is paid then there wont be a make payment button.
Example:
If you have a Purchase order of 10 qty with amount 10,000/-. You have made an item receipt for 10qty and a bill for 10qty but amount 9,000/- and paid 9,000/-. The status will be fully billed.
Solution:
- Go to Transactions > Purchases/Vendors > Enter Purchase Orders > List
- Purchase Order: Click View
- Click Related Records
- Click Receipts & Bills
- Click the Bill Date
- Click Actions
- Click Make Copy
- Click Expenses and Items
- Click Items, add blance amount in it.
- Save the bill
Now you can see the make payment button and the bill will be shown on the related records of Purchase order.
Note: If there are multiple line items from the previous bill, other original line items can be removed but the bill should retain at least one original line item to keep it associated to an existing purchase order. When all the original line items are removed from the previous Bill, the new Bill will be disassociated from the Purchase Order even when the same line items are added back. If Expense should be edited, you should also click Expense sub list and add the necessary details too.