Cannot remove subsidiary: xxx because this record is used on a transaction for subsidiary: xxx.’ when Adding Subsidiary in Item Record

When One World NetSuite users edit the item record to select a subsidiary, the selected subsidiaries become deselected from the list, hence generating the error, ”You cannot remove subsidiary: XXX because this record is used on a transaction for subsidiary: XXX”.

1. Edit the Item record
2. Locate the Subsidiary section
3. Press CTRL key on the keyboard (Windows) or Command/Apple key (Mac)
4. Select the Subsidiary to be added
5. Click Save

Note: Pressing the CTRL key will not deselect the previously selected subsidiaries as this is the multi-select field.