Category: Errors & Solutions

Articles related to errors and its solutions

When attempting to rearrange web store categories and subcategories, changes are not made

Open local development environment Navigate toModules\suitecommerce\Categories\SuiteScript\Categories.Model.js Search for the sortBy function (Line 631) and comment on the existing code and paste the following: 4. Gulp Deploy the changes 5. After this you can now proceed to arrange it via the parent commerce category via Commerce > Content Management > Commerce Categories

Customization of SSP Applications using a secured backup in the File Cabinet

A user requires an option that will allow customization of SSP Applications using a secured backup in the File Cabinet. 1. Navigate to Commerce > Hosting > SSP Applications2. Application Folder: Click Customized Bundle3. Click Backup Folder4. Backup File: Click Download4. Backup File: Extract to a Folder5. Locate shopping.ssp and checkout.ssp in your equivalent custom modules of the following modules below: *Application Folder*\Modules\suitecommerce\CheckoutApplication@2.4.0\SuiteScript\checkout.ssp *Application Folder*\Modules\suitecommerce\ShoppingApplication@4.1.0\SuiteScript\shopping.ssp

Permission Violation: You need a higher permission for custom record type FAM Depreciation Method to access this page. Please contact your account administrator.

Scenario User using a Custom Role is trying to view FAM Asset Records but encountered the error: “Permission Violation: You need a higher permission for custom record type FAM Depreciation Method to access this page. Please contact your account administrator.” Solution Navigate to Setup > Users/Roles > Manage RolesNote: Use Administrator role Custom Role: Click Edit Click Permissions tab Click Custom Record subtab FAM Depreciation Method: Select Full Click Add Click Save

Solving Import Error

Error:- “Invalid item reference key 504 for subsidiary 10.” Solution:- check the item record. In the subsidiary field, add the subsidiary that you want to add for the item. Add the subsidiary under the item. Then import the file again.

Resolve Error: “HTTP 405 Method Not Allowed” in Suitelets using POSTMAN

While using POST request in POSTMAN ,this type of error may be raised. And GET request may function properly. The error in POST request can be resolved by following methods: Make sure API is correct. Set the key/pair values of the request’s HTTP Headers to “User-Agent : Mozilla/5.0” in the posting tool. The Suitelet will… Continue reading Resolve Error: “HTTP 405 Method Not Allowed” in Suitelets using POSTMAN

Saved search to show the total amount of accounts after the period close

The client wants to see the actual amount of the accounts after the period closes. The amount should be filtered based on period close. The open period amount should not be shown in the search result. And the result should be shown based on months. Solution:- Create a transaction saved search Add criteria as the… Continue reading Saved search to show the total amount of accounts after the period close

Solution for “An unexpected error has occurred” when viewing a Customer Deposit

Scenario: When a User uses the Make Copy button on a Sales Order with Customer Deposit, the deposit is also being copied to the newly created Sales Order. There are some cases where an error is thrown when opening the Customer Deposit either from the original or copied Sales Order. Due to this error, the User may not be able to… Continue reading Solution for “An unexpected error has occurred” when viewing a Customer Deposit