Category: Jira

Automation is a powerful feature in Jira that allows you to streamline your workflow by automating certain tasks. By creating automation, you can save time and improve efficiency. In this article, we’ll explore how to create automation in Jira. Step 1: Define the Trigger The first step in creating automation is to define the trigger.… Continue reading How to Create Automation in Jira

Jira is a powerful project management tool that allows teams to collaborate and track progress on tasks and projects. To ensure that teams are working effectively, it’s important to have a clear understanding of permissions in Jira. In this article, we’ll explore the different types of permissions in Jira and how to manage them. Types… Continue reading Understanding Permissions in Jira

There could be several reasons why the issue in Jira software is showing as unresolved and overdue even though the final status is ‘RELEASED’. Here are a few possible reasons: The issue might not have been closed properly: Even though the final status of the issue is ‘RELEASED’, it is possible that the issue was… Continue reading The final status of the issue is marked as “released”, the issue is still being displayed as unresolved and overdue

Jira Service Management Agent Onboarding Guide  Introduction  This guide is intended to help new agents get started with Jira Service Management.  What do agents do in Jira Service Management?  Agents in Jira Service Management respond directly to support portal questions and add customers to service projects. Agents are added to the Service Desk Team role… Continue reading Jira Service Management User Manual