Custom Search that Tracks Shopping Cart Abandonment of Registered Web Store Customers

Description : The steps below will create a search that will track how many times registered customers placed items in their shopping carts but did not complete checkout.

This method applicable mainly for Site Builder

Solution

  • Navigate to Lists > Search > Saved Searches > New
  •  Click the Shopping Cart link
  • At the Criteria tab,  add the SubTotal filter and set it to “Not empty” or “Greater than 0”
  • At the Results tab, add the following fields:
  • Shopper: Name
  • Shopper: Email
  • Days Old
  • Items In Cart
  • Sub-Total Amount
  • Date Created
  • Date Last Item Added
  • Click Save & Run

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