Data Under System Information is not available in SB account

Tried to extract the list of inactive items that changes made by the user through csv at the date of 6/26/2021. Created saved search for that. But not got the result. Because in the SB account, under the system information subtab of the inventory item the details of changes are not available. The reason for that is we cannot copy all data from production account to sandbox account.

Data that is not copied from production to sandbox

  • Domain Keys Identified Mail (DKIM):-Domains are not copied from your production account to your sandbox. Before using email in your sandbox, you need to set up Domain Keys for a domain that is separate from the email domain set up in your production account. This needs to be set up after each refresh.
  • Websites and web store domains:- Domains are not copied from your production account to your sandbox. After a sandbox refresh, you must set up domains in the sandbox. If you have multiple sandboxes, ensure that across all of your sandboxes, the domains are unique.
  • Customer Center role assignments for customer users:- Customer Center role assignments for customer users are not copied from production accounts to sandboxes during refreshes. Due to this limitation, customer login functionality does not work in the sandbox after a refresh, even if it has been working in the production account. If you want to set up this functionality to work in sandbox, you can do a CSV import of customer records into the sandbox, to set passwords and Give Access to True for customer users.
  • SAML configuration:-SAML configuration is not copied from the production account to the sandbox.
  • System notes on records:- System notes are not copied from the production account to the sandbox.
  • Suite Flow (workflow) history logs:- Suite Flow (workflow) history logs are not copied from the production account to the sandbox.
  • Token-based Authentication (TBA):- Tokens created in your production account are not copied to your sandbox during a refresh. To test token-based authentication in your sandbox, you must create tokens in that sandbox. Each time your sandbox is refreshed, you will need to create new tokens in the sandbox.
  • OAuth 2.0:- Applications authorized using the OAuth 2.0 feature in your NetSuite production account are not copied to your Release Preview or to your sandbox accounts. Users must authorize applications explicitly in Release Preview or in a sandbox to test OAuth 2.0 feature in these accounts. Each time the sandbox is refreshed, users must authorize applications explicitly in the sandbox.



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