DIFOTIS Delivery In Full On Time. It is a important measure in business, When a customer orders something from a client, it is the percentage rate in getting what they ordered to them and for when they are expecting it. It is a key determinant in whether the customer come backs and buy items again.
So Delivery in full, on time (DIFOT) is a fundamental measure when analyzing the performance of your supply chain. The main goal is to get your customers the products they need, when they need them, in the quantity they ordered. DIFOT measures how successful your business is at achieving this objective and identifies fulfilment problems and supplier reliability.
DIFOT will be calculated by
OTIF%= Number of deliveries OTIF /Total number of deliveries *100
DIFOT is simply the number of orders that were delivered on time, with the right quantity of the correct products, on the day that the customer required them.
For Example
If you delivered 50 orders on a particular day and 42 were delivered in full, on time; the DIFOT KPI is 84% (hint, not very good).