The Dunning subtab of the customer or invoice record defines the Dunning delivery methods. Additionally, the invoice group record’s summary part.
Allow Letters to be Printed – If you want the system to create PDF letters for customer-level or invoice-level dunning that you can print and mail to the customer, check this box.
Allow Dunning Letters to be Printed- If you want the system to produce PDF letters that you may print and mail to the client for invoice group level dunning, check this box.
allow Dunning Letters to be Emailed – Check this box to allow the system to email the customer dunning letters for invoice group level dunning.
If the dunning procedure assigned to the customer, invoice or invoice group has the Sending
Schedule field set to Automatic, the system sends letters by email automatically according to the
dunning evaluation results.
If the dunning procedure assigned to the customer, invoice or invoice group has the Sending
Schedule field set to Manual, use the Dunning Email Sending Queue to manually email the letters