Searches
The following settings can boost performance when sales associates and other users perform a search in SCIS. The tips are helpful for all search types, including searches for items, customers and transactions.
Clear the option to Search for Transaction by Serial Number
This search option is disabled (cleared) by default. When enabled, the option expands the criteria for searching past transactions to include a transaction item’s lot number or serial number. However, it can slow your search performance.
Require searching for Transactions Using Exact Match
Searching for a transaction using the default “global” search is the least efficient way to locate a transaction. A global search only needs the first few characters of the Transaction ID, such as the prefix, but the search can return too many results to make it useful during a customer transaction. An “exact match” search requires entering the complete Transaction ID, but it displays only the desired transaction. Although it takes additional effort to enter an entire ID, the user time saved by doing so can be significant.
Ensure Custom Searches are Efficient
Custom searches often use many resources and can slow your SCIS performance. For example, a custom search could provide too many results or display results that include details that you do not need. Ensure your custom searches only query the NetSuite backend for information that is essential to your needs. The more specific and unique a search is, the faster it can return results.
Remove any Filters not needed in Customer Searches
You can lower the time required to search for customers by removing any search filters that are not needed for your business processes. For example, if you do not need to search for customers by their email or phone number, you can remove those filters. Keeping search filters at a minimum uses less system resources than searching using the full set of default filters.
Forms
You can maintain performance by ensuring forms use as few resources as possible.
Keep Transaction and Entry Forms Minimal
SCIS installs a set of minimal forms for transactions and entries. If you need to create a custom form, start from a minimal form and only add essential fields. The more fields included on a form, the more likely it is that users will experience slower performance. Non-essential fields on a form create extra lag time because the application is waiting to write both essential and non-essential data to the database.
Images
Images are assets used in SCIS to illustrate your catalog and reflect your branding. Brand images can include your logo, receipt logo, wallpaper, pictures representing your sales associates, and so on. You can use image compression and image resizing to boost the performance of images in your setup.
Compress your Images
Use an image compressor when an image’s quality and detail are not critical. Compressed images tend to load faster due to their small file sizes. Good candidates for compression are item, brand, logo and wallpaper images, especially images that display on multiple pages.
Use Image Resizing aliases in the Web Site Setup record
Use image resizing from the website record used by SCIS to serve images in proportions appropriate for how you use the site.