Purchase Order for Drop Ship/Special Order Unlinked from the Sales Order

The usual reason for the missing link is that the items either on Purchase Order or Sales Order have been changed.

  1. Compare the items of the Sales Order and Purchase Order.
  2. Look for the line item history if the item has been changed. To do this, click on the History link.

The link can’t be retrieved anymore. However, user can perform the following alternate solutions:

  • Close the Sales Order and Purchase Order. Create a new sales order for the Drop Ship/ Special Order transaction. 
  • Consider the Sales order as part of the regular sales operation and put a memo where the related Purchase Order document number is noted.

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