Scheduled email alerts from a Saved Search no longer send out an email to a specific email address.
- Find the Recipients of Saved Search
- Navigate to Lists > Search > Saved Searches
- Find the Saved Search in Concern
- Click Email Tab
- Click Specific Recipients sublist
- Take note the Email Address of Recipients
- To Check the Bounced Email Addresses, user may do the following:
- Navigate to Lists > Relationships > Bounced Email Addresses
- Remove the Email Addresses
- Once removed from the list, the Email Addresses should receive email alerts again
Note: The user may also try to recreate the Saved Search if the Email Address of the recipient is not included in the Bounced Email Addresses.