Go to Lists > Relationships > Bounced Email Addresses. Check the box in the Delete column for each email address you want to clear the bounce history for. You can also click Mark All to select all email addresses in the list. Click Delete.
Tag: Bounced email
The following email addresses have experienced hard bounces recently” on Employee Record
Scenario:User is adding an Administrator role to an employee results to an error message: “The following email addresses have experienced hard bounces recently”. Email addresses with previous bounces cannot be given Administrative access, thus, the email should be cleared from the list of Bounced emails. Solution: 1. Navigate to Lists > Relationships > Bounced Email Addresses 2. Delete: Locate Email Address:… Continue reading The following email addresses have experienced hard bounces recently” on Employee Record
Mass Unsubscribing Entities with Bounced Email Addresses
You can use a mass update to unsubscribe entities with invalid email addresses from email campaigns. You can base the mass update on the Hard Bounced field on a record whenever email sent from NetSuite triggers a hard bounce. To unsubscribe entities with bounced email addresses: Go to Lists > Mass Update > Mass Updates. Expand General… Continue reading Mass Unsubscribing Entities with Bounced Email Addresses