Term is not Populating in a Standard Sales Order Form even if the Term is specified on the customer record.

1.       View the Customer record. 2.       Navigate to the Financial tab. 3.       On the Credit Cards sub tab, check if credit card information is provided and if Default Credit Card is checked. 4.       If you want the terms to populate on the Sales order, you could either: •          Uncheck Default Credit Card in Financial tab > Credit Cards sub tab of the customer record or; •          Use a Standard Sales Order – Invoice form instead. Note: If Default… Continue reading Term is not Populating in a Standard Sales Order Form even if the Term is specified on the customer record.

Partially pay an Invoice by Credit Card and Cash

1. On the Invoice (with amount=1,000.00 for example), click on Accept Payment button (Another way is to navigate to Transactions > Customers > Accept Customer Payment)2. On the Payment screen > Apply tab > Invoices subtab > Mark the Invoice > Enter the partial amount on the Payment Amount field (For example, a credit card payment is only 500.00; then, enter 500.00 on the Amount field.)5. Navigate to the Payment Method tab > Enter all credit card information,… Continue reading Partially pay an Invoice by Credit Card and Cash

To remove shoppers access to support cases:

To remove shoppers access to support cases: In NetSuite, go to Setup > Users/Roles > Manage Roles. Click Customize next to the role you want to grant support case access. Go to the Permissions tab and the Lists subtab. Delete the Cases permission with Edit level. Click Save. By doing above steps the cases tab… Continue reading To remove shoppers access to support cases:

Remove duplicate credit card icons when adding new credit card details in SCA webstore

Sometimes, when we add new credit card details, in the SCA Webstore, duplicate credit card icons will appear as follow. Solution: Go to the payment methods in the Netsuite. Setup->accounting->accounting list->payment methods Select the corresponding payment method(Here visa, discover, mastercard). Only choose the required payment processing profile. Here we need only “FreedomPay SCA”. So remove… Continue reading Remove duplicate credit card icons when adding new credit card details in SCA webstore

Issues associated with the feature “payment instrument”

While enabling the feature ‘payment instrument’, There are some issues with the ‘edit’ option. The standard fields are non-editable If the user tries to ‘edit’ the existing card after enabling the feature ‘payment instrument’, The expiration month will set default to ‘1’. Since the fields are not-editable, after clicking the ‘Update card’ or ‘cancel’ option… Continue reading Issues associated with the feature “payment instrument”

Adding CVV Field In Website Credit Card Form and Customer Record-Cleerline Technology Group

Proposal Summary  This proposal covers both the functional and UI development for Adding CVV Field In Website Credit Card Form and Customer Record in SCA webstore for the Cleerline Technology website.  Requirement   The client would like to add the CVV field to the website credit card form and also need to add that field… Continue reading Adding CVV Field In Website Credit Card Form and Customer Record-Cleerline Technology Group