An error occured while processing your credit card. Please contact the merchant for further assistance.

Scenario: When you encounter a Payflowpro Verisign Billing error message “An error occured while processing your credit card. Please contact the merchant for further assistance.” when creating Sales Order from their Webstore in the Release Preview environment, check if you have received an email with the subject “Verisign v3 Billing Failure” and the said error… Continue reading An error occured while processing your credit card. Please contact the merchant for further assistance.

Card State in the Credit Cards subtab of the Financial tab in the Customer Record

1.    UnknownThis state is used once the credit card is created or updated. 2.    OKThis state indicates, that the last authorization was successful and the card is absolutely valid. 3.    InvalidThis is the situation once a credit card expires and is replaced by a card with a different PAN. Payments cannot be processed but this card can still… Continue reading Card State in the Credit Cards subtab of the Financial tab in the Customer Record

Customer Credit Card refund not working

Issue of Customer credit card not working.We can refund to customer’s credit card when the purchase is done online. But when we try to refund an error displays with following message. Requirement 1)The client should be able to refund the credit card orders placed online from Netsuite. Our Solution Prior to 2021.1, although Credit Operation is… Continue reading Customer Credit Card refund not working