Scenario User is trying to set the Reserve Time check box to be unmarked by default on the Log Phone Call form Solution To set the default value of this checkbox via Workflow, follow the steps below: Navigate to Customization > Workflow > Workflows > New Enter the following details: Name: (Name of the Workflow i.e Set Reserve Time) Record Type: Call Execute As Admin: True Release Status: Released… Continue reading Unmark a Custom Check Box Field by Default via Workflow