Custom Role That Can Only Create and Edit Item Records

An Administrator would like to create a custom role that only has the ability to create and edit item records. Solution: A. Create a Custom Center for the role Navigate to Customization > Centers and Tabs > Centers > New Label: Enter a Center nameExample: Custom Accounting Center Click Save B. Create a Custom Center Tab for Custom Center Navigate to Customization > Centers and Tabs > Center Tabs > New Label: Enter custom Center Tab nameExample: Custom Lists On… Continue reading Custom Role That Can Only Create and Edit Item Records

Make Copy on Item Record Does Not Work for Custom Role.

When viewing an Item record and clicking Make Copy, a custom role is not routed to the create new item creation page. Solution: 1. Navigate to Setup > Users/Roles > Manage Roles2. Custom Role: Click Edit3. Navigate to Permissions4. Click Lists5. Permission: Select Items6. Level: Select Edit7. Click OK8. Click Save

Custom Sales Person Roles Are Able to View other Customers Who are not Assigned to them

Scenario: How to restrict the sales reps from viewing other customer’s which are not assigned to them Solution: First identify whether the sales rep has custom role. Then login as administrator 1 Go to Setup>Users/Roles>Manage Roles 2 Edit the custom role 3 In Employee restrictions drop down field set Own and subordinates only . If you want them to see Unassigned … Continue reading Custom Sales Person Roles Are Able to View other Customers Who are not Assigned to them

Missing Related Record Tab on Transactions/Records Using Custom Role

The Related Records tab is not a default permission to some roles/customer roles, this privilege needs to be added on the role so that all transaction records/history of a record being viewed using several roles will show the ‘Related Records’ tab, like the one that an administrator can access.   To set that, using administrator role, go to :   1) Setup>User/Roles>Manage… Continue reading Missing Related Record Tab on Transactions/Records Using Custom Role