Tag: customer payment

Approving Customer Payments

Approving Customer Payments with Payment Holds Customer payments that are subject to a payment hold are initially saved with an “Unapproved Payment” status and will not be posted until they are reviewed and approved. To manage payments with payment holds, you can review the payment event details and decide on the appropriate action, which could… Continue reading Approving Customer Payments

Approve Customer Payments

When a customer payment has a payment hold or is waiting to be validated outside of NetSuite, the payment is saved with the Unapproved Payment status. You can find a list of unapproved customer payments on the Unapproved Customer Payments Register page by navigating Setup > Accounting > Manage G/L > Chart of Accounts.

Steps to make a Customer Payment in Netsuite.

To navigate to the customer payment section in NetSuite, go to Transactions > Customers > Accept Customer Payments.Then select the name of the customer who wants to make a payment.Under the Apply subtab, enter the payment amount.Under the Invoice subtab, all the invoices for the selected customer will be displayed.Select the invoice you want to… Continue reading Steps to make a Customer Payment in Netsuite.

Partially pay an Invoice by Credit Card and Cash

1. On the Invoice (with amount=1,000.00 for example), click on Accept Payment button (Another way is to navigate to Transactions > Customers > Accept Customer Payment)2. On the Payment screen > Apply tab > Invoices subtab > Mark the Invoice > Enter the partial amount on the Payment Amount field (For example, a credit card payment is only 500.00; then, enter 500.00 on the Amount field.)5. Navigate to the Payment Method tab > Enter all credit card information,… Continue reading Partially pay an Invoice by Credit Card and Cash

PART 3.3 – Customer Transaction GL Impact

Customer payments are the amounts received from customers in exchange for goods or services sold. To record the payments received that are not yet deposited to the bank, GL impact will show an increase in undeposited funds and a decrease in assets (account receivable).  Here’s how to record payments that are deposited directly into the bank.… Continue reading PART 3.3 – Customer Transaction GL Impact

Apply Customer Payment to an Invoice in Different Currency

Jira Code : BGGN-398 Requirement [13-09 12:11] Aranya Ramanan How could I apply payment for those outstanding invoices if the customer paid in USD for EURO currency invoices ? Solution With the Multi-Currency Customers feature, users can now set a base currency and additional currencies available for transactions with a customer.  It is now possible to… Continue reading Apply Customer Payment to an Invoice in Different Currency