Restock Drop Ship Sales Returns using RMA

Scenario User would like to know how an Item marked as Drop Ship can become part of Inventory once a customer returns that Item Solution On the Sales Order page, click the Authorize Return button. In the Return Authorization page, users have the option to set it to either Pending Receipt or Pending Approval. The Drop Shipment Column will automatically be checked when users click the Authorize Return on the Sales Order page. If… Continue reading Restock Drop Ship Sales Returns using RMA

Setting Up Item Records for Supply Allocation

To set up item records for Supply Allocation: Go to Lists > Accounting > Items. Next to the item you want to set up, click Edit.The Purchasing/Inventory subtab and the Locations subtab under it, are open by default. On the Locations subtab, a list of locations is displayed. In the ATP Lead Time field, enter the number of days for the lead time next to… Continue reading Setting Up Item Records for Supply Allocation

Resolve Items Could Not Be Added to the Cart in SCA/SCS

Scenario At times, adding items would not be possible on the webstore when the item record has been misconfigured. This solution would help you resolve a specific scenario where items could not be added to the cart with the Browser Developer console showing the following errors: “/app/site/hosting/scriptlet.nl?script=customscript_scs_loggerendpoint&deploy=customdeploy_scs_loggerendpoint“ The following error is returned because there seems… Continue reading Resolve Items Could Not Be Added to the Cart in SCA/SCS

Make Items available for Partners

Requirement: The role have necessary permissions, yet the partner is unable to view some item records. Make Items available to Partners with the Advanced Partner Center role. Solution: Navigate to List > Accounting > Items Select the necessary item. Under the Preference Subtab, check “Available to Advanced Partners” Checkbox Save item record.

Make Copy on Item Record Does Not Work for Custom Role.

When viewing an Item record and clicking Make Copy, a custom role is not routed to the create new item creation page. Solution: 1. Navigate to Setup > Users/Roles > Manage Roles2. Custom Role: Click Edit3. Navigate to Permissions4. Click Lists5. Permission: Select Items6. Level: Select Edit7. Click OK8. Click Save