Tag: item record

Resolve ‘This item is no longer available’ when adding Item to Cart in Web Store

The error “This item is no longer available” is displayed if the item being added to the cart is no longer available. Solution Navigate to Commerce > Websites > Website List> Shopping tab Enable Include Out Of Stock Items checkbox In the Item record > Web Store sub tab > Stock and Pricing Behavior section, set to either -Default-, Remove item when out-of-stock or Allow back orders with no out-of-stock… Continue reading Resolve ‘This item is no longer available’ when adding Item to Cart in Web Store

Resolve Webstore Matrix Item Warning This Item Is Not Properly Configured, Please Contact Your Administrator

We encounter the warning “This item is not properly configured, please contact your administrator” when weview the item in their webstore. This solution is applicable for customers who already have a correct setup for the Item Options in the Item record. Solution: Create a new Matrix Item Navigate to Lists > Accounting > Items > New Click Matrix Item Assistant Item Name/Number: Enter… Continue reading Resolve Webstore Matrix Item Warning This Item Is Not Properly Configured, Please Contact Your Administrator

Add Item on a Sales Transaction: Sales Description and Item Price Do Not Populate

User Cannot add an item on a Sales Transaction like Sales Order, Cash Sale or Invoice. The item shows up on the list of items that can be added but when the user clicks on it, the sales description and price do not populate.When the user clicks the Add button, the item is not added on… Continue reading Add Item on a Sales Transaction: Sales Description and Item Price Do Not Populate

Adding images in item record to display in website

For display the item image in website check the website setup and find out the image format.Then if the format is of imagecode_{category1}_{category1} then in item record check the image code and make the uploaded imagename same as format. Then in live hosting files > product images folder path upload the image. If a item… Continue reading Adding images in item record to display in website

“This item cannot be deleted because it has child items” when Deleting an Item with no Transaction History

Solution:  This warning message is usually encountered when a user is trying to delete a record in the system and it has child records as indicated under History> Transactions.  User should investigate if this item has been a member of a kit or assembly item.   Any transaction under the kit or assembly item to which… Continue reading “This item cannot be deleted because it has child items” when Deleting an Item with no Transaction History

Quantity On Order Column on Item Records

There are three main sources for the Quantity On Order: 1. Open Purchase Orders > when Items are purchased such as normal Inventory Items and Assembly Items when Allow Purchase of Assembly Items preference is enabled under Setup > Accounting > Accounting Preferences > Items/Transactions > Inventory.2. Open Work Orders > for Assembly Items.3. Transfer Orders > when Multi Location Inventory is enabled. The quantity will be added as On order in the ‘To Location’ set on the… Continue reading Quantity On Order Column on Item Records

Characteristics of “EXPECTED RECEIPT DATE” sublist field in purchase order item line.

When Demand Planning feature is enabled and the Replenishment Method is Time Phased, the Expected Receipt Date is found as one of the columns on the Purchase Order form. The Expected Receipt Date is computed based on the Purchase Lead Time field value on the Item record. It will be computed from the date of the purchase order. Consider the item record… Continue reading Characteristics of “EXPECTED RECEIPT DATE” sublist field in purchase order item line.

Saved Search to Show Inventory-Affecting Transactions in the Item Record

Follow the steps below to create Saved search to show inventory-affecting transaction in the item record: 1. Navigate to Lists > Search > Saved Searches > New > Transaction.2. Under the Criteria tab > Standard sub tab > Filter column, add the following: Account > select the Asset account Posting > is true Main Line > is False 3. Under the Results tab > Columns sub tab > Field column, add the following: Date Number Type Quantity Under the Available… Continue reading Saved Search to Show Inventory-Affecting Transactions in the Item Record