Tag: Return authorization

Reverse Shipped Sales Order and Received Purchase Order

Requirement: Reversing sales orders that have been shipped but not invoiced, as well as those that have been shipped and invoiced. We will also explore the scenario of reversing a purchase order that has related transactions. Solution: In NetSuite, there is no standard functionality for reversing sales orders that have already been shipped. As an… Continue reading Reverse Shipped Sales Order and Received Purchase Order

PART 3.3 – Customer Transaction GL Impact

Customer payments are the amounts received from customers in exchange for goods or services sold. To record the payments received that are not yet deposited to the bank, GL impact will show an increase in undeposited funds and a decrease in assets (account receivable).  Here’s how to record payments that are deposited directly into the bank.… Continue reading PART 3.3 – Customer Transaction GL Impact

How to Generate a List of Item Receipts Created From Return Authorizations

1.    Navigate to Reports> Saved Searches> All Saved Searches> New 2.    Select Transaction as search type 3.    Assign name on the Search Title field 4.    On the Criteria tab> Standard sub tab> Filter column, set the following: a.     Type is any of Item Receipt b.     Formula (Text) contains Return Authorization then copy-paste this formula: {createdfrom} c.     Main Line is true 5.    On the Results tab> Columns sub tab, add the fields you wanted exposed on the report 6.    Hit Save & Run

Customization on Returning a Order

Code responsible for setting the Reason text to the item’s Description field. It came from the core SCA backend suitescript ReturnAuthorization.Model.js – we can comment out this line instead: sca/Advanced/ReturnAuthorization/SuiteScript/ReturnAuthorization.Model.js#L252-L257 Modify the UI to hide the Reasons selection for each line,instead display only at the top of the list. (screenshot 2) When selecting a Reason, it should also… Continue reading Customization on Returning a Order

PROPOSAL FOR CREATING PDF TEMPLATE FOR RETURN AUTHORISATION

Proposal Summary Waterworks would like to customize the Advance PDF template for the Return authorisation record. Requirement As per the client request, we need to customize the Advance PDF template of the Customer return authorisation record. The template should be similar to the credit note PDF template with some minor changes. Our Solution Based on… Continue reading PROPOSAL FOR CREATING PDF TEMPLATE FOR RETURN AUTHORISATION

Receive button is not available on the Customer Return Authorization

Using a Custom Role, the Receive button is not available on a Customer Return Authorization record.  Check the Custom Role   Navigate to Setup > Users/Roles > Manage Roles  Click ‘Edit‘ beside the Custom Role.   On Permissions tab > Transactions sub-tab, ensure that the following permissions are present:   Receive Returns = Full  Return Authorization = Full   If users have full access to those transaction permissions… Continue reading Receive button is not available on the Customer Return Authorization

Return Authorization from Case suite app

Using this suite app we can create a return authorization or replacement sales order directly from a support case registered. This is a public suite app. The main attractive feature of this suite app is that we can attach corresponding sales order, Return authorization, or replacement order with the support case record. To use this… Continue reading Return Authorization from Case suite app