Tag: Sales order

Remove Item from Sales Order with a Wave

User needs to remove an item line from a Sales Order with a related wave. This cannot be done even if the Pick Task of the affected item is marked as Done or deleted as well as if the Wave is completed. Doing so triggers the system to throw an error.  Solution Click Edit on the affected… Continue reading Remove Item from Sales Order with a Wave

Change the default status of SO created in NetSuite

When sync Orderful purchase order (850) to NetSuite sales order , by default, the sales order is created in Pending Approval status in NetSuite. You can change the default status of the sales order created in NetSuite by adding the following mapping: Source record field (Orderful) Destination record field (NetSuite) <Add a hard-coded value> Valid values… Continue reading Change the default status of SO created in NetSuite

Add Item on a Sales Transaction: Sales Description and Item Price Do Not Populate

Cannot add an item on a Sales Transaction like Sales Order, Cash Sale or Invoice. The item shows up on the list of items that can be added but when the user clicks on it, the sales description and price do not populate.When the user clicks the Add button, the item is not added on the… Continue reading Add Item on a Sales Transaction: Sales Description and Item Price Do Not Populate

Check the changes in the order confirmation email template

We recently encountered a situation in which we needed to make changes to the order confirmation email template in the production domain. After making changes to the email template, we can test the changes using the method described below rather than placing a new order. 1.Make changes innthe email template 2.Take any sales order in… Continue reading Check the changes in the order confirmation email template

Proposal For retaining Price when the customer is changed in sales order

PROPOSAL SUMMARY  This proposal covers the scope of retaining the price when the customer is changed in sales orders.  REQUIREMENT  The client needs to retain the price value when the customer is changed in the sales order. When the customer of an existing Sales order is moved to another customer, pricing is updated based on… Continue reading Proposal For retaining Price when the customer is changed in sales order

Restore Cancelled Sales Order

Cancelled sales order is different from a closed sales order. While you can re-open a closed sales order, you cannot restore a cancelled sales order. The ability to restore a cancelled sales order is covered by Enhancement 28338 – Allow cancelled Sales Orders to be restored (un-cancelled). When a sales order has been cancelled, the only… Continue reading Restore Cancelled Sales Order