Tag: shopify netsuite integration

The Shopify Refund to NetSuite Refund Add flow syncs refund orders from Shopify to NetSuite Refund. The flow helps you to create a Customer Refund from an Invoice, a Cash Refund from a Cash Sale, and a Customer Refund from a Customer Deposit. When we run the flow; The flow first fetches all the refund orders from… Continue reading Shopify Refund to NetSuite Refund Add

To sync refund orders from NetSuite to Shopify: Select the SO in NetSuite that is already imported from Shopify. Ensure it has a Cash Sale/Invoice that will refund against. Create a Cash Refund. Navigate to Transactions > Sales > Enter Cash Sales > List for Cash Sale or create Credit Memo. Navigate to Transactions >… Continue reading NetSuite Refund to Shopify Refund Add

Shopify – NetSuite integration app comes with prebuilt integration flows that synchronize Customers, Sales Orders, Inventory levels, Items, Billing Info, Fulfillments, Cancellations and Refunds between NetSuite & Shopify Some of the prebuilt flows are given below; 1.Sync NetSuite Items as Shopify products 2. Sync orders and customers from Shopify to NetSuite 3. Sync order refunds… Continue reading Shopify-NetSuite Integration app

In Shopify NetSuite integration app, there is provision to sync order cancellations from NetSuite to Shopify and vice-versa. This bi-directional behavior simplifies the cancellation process. Customers can choose to provide the reason for cancellation, auto restock inventory.  NetSuite Cancellation to Shopify Cancellation Add flow syncs fully canceled Shopify orders from NetSuite to Shopify when the… Continue reading Sync Cancellation in Shopify-NetSuite Integration

There are four editions in Shopify NetSuite Integration app. The editions and the flows which come under them are listed as shown.  1.Starter (previously “standard”) edition:  Imports/Updates Customers from Shopify to NetSuite  Imports Sales Orders from Shopify to NetSuite  Imports Cash Sale from Shopify to NetSuite  Imports Order Transactions from Shopify to NetSuite  Exports Fulfillments… Continue reading Editions Of Shopify-NetSuite Integration

Data Flow: Shopify refund to NetSuite refund (add) flow Error Code:billing_transaction_not_found Error Message: “Failed to refund order #*********, No invoice/cash sale found in NetSuite.” Reason: This error occurs when the flow could not filter and identify the cancelled orders and generate a customer refund. Resolution: Adding the import filters for the fields “transaction.length”, “cancel_reason” and “cancelled_at” should resolve… Continue reading Error: “Failed to refund order #*********, No invoice/cash sale found in NetSuite”

Data Flow: Shopify refund to NetSuite refund (add) flow Error Code:user_error Error Message: “Failed to save record because Please choose an item to add.” Reason: This error occurs when the flow can’t find an SKU from the data to process.  Resolution: Adding Items: eTail Order Linet ID field in the field mappings should correct the problem. Log… Continue reading Error :”Failed to save record because Please choose an item to add”