“An Unexpected Error Occurred” when viewing Project
Tag: unexpected error
SCA: Save Set up Web Site Record > Resolve Unexpected error
Applies To NetSuite 2018.2 and later Bundle: SuiteCommerce Advanced 2018.2. – Bundle ID 244699 SC Item Badges – bundle ID 251246 Scenario Users may receive an unexpected error when attempting to save Set Up Web Site Record after installing SC Item Badges bundle. To resolve this please see the below steps. Solution 1. Navigate to Commerce > Websites > Website… Continue reading SCA: Save Set up Web Site Record > Resolve Unexpected error
Resolve Error: “An Unexpected Error Has Occurred.” on Duplicate Merge Page
User is unable to merge two customer records. Whenever the user tries to do this, the following error message appears: “An unexpected error has occurred.” The unexpected error may be caused by various reasons. As an initial fix, user can try the following as the alternate solution. Solution Login as Administrator Navigate to Lists > Relationships > Customers Duplicate Customer Record: Click Edit Actions… Continue reading Resolve Error: “An Unexpected Error Has Occurred.” on Duplicate Merge Page
Duplicate Resolution Returning with Unexpected Error
User is merging duplicate customer records and after tagging Master and Duplicate, the Duplicate Resolution Status returns with “An unexpected Error occurred”. This is happening because the Customer record being tagged as Duplicate has more transaction records than the record being tagged as Master. Solution Interchanging the tagging will allow the merging to push through.… Continue reading Duplicate Resolution Returning with Unexpected Error
Resolve Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” on SuiteCommerce Base Theme
Scenario You may encounter an unexpected error when installing SuiteCommerce Base Theme before SuiteCommerce Extension Management. Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” This is because SuiteCommerce Extension Management contains extensions which support themes within SuiteCommerce Base Theme bundle. Solution You must install SuiteCommerce Base Theme and SuiteCommerce Extension Management bundles in the following… Continue reading Resolve Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” on SuiteCommerce Base Theme
How to Resolve error: Unexpected error has occurred while saved the custom field in netsuite.
This error message will get due to quite vague and could be caused by a variety of issues. However, here are some general steps we can take to try and resolve the issue: Check your custom field settings: Double-check the settings for the custom field you’re trying to save. Make sure that all required fields… Continue reading How to Resolve error: Unexpected error has occurred while saved the custom field in netsuite.
Unexpected error on item import
There are some scenarios which shows unexpected errors while doing item import. Some of the cases are, Item Name field and the Store Display Name field are mapped. You must map only the Item Name field or the Store Display Name field. Ensure that the Item Translation : Language field is also mapped.
How to resolve error: “An unexpected error has occurred” when saving a custom field.
User is getting the “An unexpected error has occurred.” when saving a custom field. Possible reason is because a non-numeric character was found where a numeric was expected to be a value on Custom Field. steps: Navigate to Customization > Lists, Record & Fields > Transactions Body Fields Look for Custom Field Click Edit Go to Validation & Defaulting tab Default Value: Remove Value Formula: Remove Checkmark… Continue reading How to resolve error: “An unexpected error has occurred” when saving a custom field.
Get NetSuite unexpected error ticket number for unexpected error.
When you get the unexpected error, it will point you to a link to a case form that allows you to report the error. To access this: Right-click on here in the message Click Copy Link Location Paste into Word or Notepad and find the part of the link that shows your ticket ID after &ticket= Your ticket ID… Continue reading Get NetSuite unexpected error ticket number for unexpected error.
The error message appears when a transaction printed using Advanced PDF/HTML Templates
The error message appears when a transaction or record is printed using Advanced PDF/HTML Templates. However, there is no HTML or FreeMarker syntax error within the template itself. This may be caused by any Rich Text field which is used within the Advanced PDF/HTML Template. Rich Text formatting applied to such custom field is invisible… Continue reading The error message appears when a transaction printed using Advanced PDF/HTML Templates