Printing the Bill Payment via the Print Voucher button shows a different layout from doing via the Save & Print button.
Below is the standard behavior of these buttons and the reason for showing different templates:
1.Print Button (View Mode) = will print using the Template of Bill Payment.
We can check this template used by customizing the form of Bill Payment. If Printing Type: Advanced, Check form selected in Print Template field. If Printing Type:Basic Check form selected in PDF Layout field.
2.Save & Print Button (Edit Mode) = will print using the template of Standard Check.
We can check this template by navigating to Customizations >Forms >Click Edit/ Customize of Preferred Cheque>If Printing Type: Advanced, Check form selected in Print Template. If Printing Type:Basic Check form selected in PDF Layout field. (if there is no field for PDF Layout Navigate to Customizations> Form > Transaction Form PDF Layouts > check the preferred layout.)
Reference: Suite Answer Id: 81102